How Do Payouts & Fees Work?
Understand the process, fees, and timeline for receiving your event revenue.
We believe in a transparent and straightforward financial process.
Platform Fees
Our fees depend on the service type you chose when creating your event. We never charge convenience fees to your attendees.
These fees are deducted from the gross ticket revenue before the final payout.
Payout Process
1. Event Completion: Payouts are processed after your event has successfully concluded. For multi-day events, this means after the final day.
2. Settlement Cycle: Our standard settlement cycle is T+3 business days, where 'T' is the last day of your event. For example, if your event ends on a Friday, the payout process will be initiated on the following Wednesday (assuming no public holidays).
3. Bank Transfer: The funds will be transferred directly to the bank account you provided during the organizer onboarding process. Please ensure these details are correct to avoid delays.
4. Payout Report: A detailed report of your ticket sales, revenue, fees, and taxes will be available in the "Financials" tab of your event management page (feature coming soon).